A Place At Home - North Austin has achieved dual national recognition in its first year of eligibility, earning both the 2025 Best of Home Care® Provider of Choice and Employer of Choice awards. These honors follow the agency's recent selection as Best Home Care Agency in the community-driven Best of Round Rock awards, creating a consistent narrative of trust from both clients and caregivers.
The significance of these awards lies in their distinct methodologies and what they collectively reveal about sustainable care. The local Best of Round Rock award reflects broad public trust, while the national Best of Home Care® awards, administered by BestOfHomeCare.com and operated by Activated Insights, are based on ongoing third-party surveys of real clients and caregivers conducted monthly. This approach measures reliability over time rather than a single moment, making the dual recognition particularly meaningful as it validates the agency's day-to-day operations.
For families in North Austin, Georgetown, Sun City, Cedar Park, Wells Branch, Hutto, Leander, and Round Rock, these awards translate to tangible benefits. The agency's philosophy of "putting care back in caregiving" begins with supporting caregivers, which directly impacts client experience. Stacey Eisenberg, a senior care expert who leads the agency, emphasizes that when caregivers are respected and supported, they can consistently provide compassionate and stable care to clients.
The practical impact of this caregiver-first approach is evident in the agency's low turnover and high continuity. Stacey Eisenberg noted that the agency still employs one of its very first caregivers more than two years later, and the team includes multiple family pairs working together, including a mother and daughter, a husband and wife, and two sisters. This level of staff retention is uncommon in the home care industry and provides families with the consistency of familiar, trusted caregivers in their homes.
The Employer of Choice recognition carries particular weight in the home care sector, where caregiver satisfaction directly influences the quality and reliability of care that families receive. When caregivers choose to stay with an agency, it reduces disruptions for clients who depend on consistent support. This stability is especially crucial for seniors who may be managing complex health needs or cognitive decline.
These awards matter because they highlight a model that addresses two critical challenges in senior care: maintaining quality care while retaining qualified caregivers. As the population ages and demand for in-home services grows, agencies that successfully support their workforce while delivering trusted care represent a sustainable approach to meeting community needs. The recognition from both local voters and national survey data suggests that A Place At Home - North Austin has found a balance that benefits all stakeholders—caregivers, clients, and the broader community.
"These awards really are about the daily work of caring for people in our community," Stacey Eisenberg said. "They reflect what happens when caregivers are respected and supported." The dual honors demonstrate that investing in caregiver well-being isn't just an internal policy—it's a strategy that produces measurable outcomes in client satisfaction and service quality, creating a virtuous cycle that strengthens the entire care ecosystem.
