Domestic Violence Services of Snohomish County Enhances Connectivity with Comcast Business Partnership

Domestic Violence Services of Snohomish County (DVS) has announced a significant partnership with Comcast Business to bolster its technological infrastructure. This collaboration aims to provide reliable, high-speed internet and phone services, essential for the organization’s 24/7 connectivity and support operations.

DVS, a private, non-profit organization founded in 1976, offers emergency shelter and a range of confidential services to victims of domestic violence. As the sole provider of such comprehensive services in Snohomish County, WA, DVS caters to individuals of all demographics, including age, gender, race, religion, culture, national origin, sexual orientation, and income level. The organization’s mission extends beyond immediate shelter, encompassing individual and community awareness programs to eradicate domestic violence in the region.

Comcast Business is equipping DVS with its Ethernet Dedicated Internet (EDI) and Voice Mobility Solutions. These services are pivotal in maintaining the organization’s network reliability and speed, which are crucial for its expanding operations and survivor-first approach. “It is crucial for our organization to be connected to survivors in need 24/7. To do so, we depend on a reliable, fast internet connection and phone service, which Comcast Business has been able to seamlessly provide,” said Lauren Stiger, Development and Volunteer Manager of DVS.

The importance of this partnership is underscored by the fact that online forms of communication, such as email, are not always safe for survivors of domestic violence. Therefore, DVS relies heavily on its phone system to maintain continuous contact with those in need. The Comcast Business Voice Mobility Solutions ensure that DVS’s crisis hotline is operational around the clock, seven days a week.

In addition to enhancing phone connectivity, Comcast Business EDI supports the high bandwidth needs of DVS’s individual and community awareness programs. These initiatives are integral to DVS’s mission, involving local events, school visits, and online webinars designed to educate the community about healthy relationships and the resources available for survivors. Reliable internet connectivity is thus indispensable for these activities, allowing DVS to efficiently disseminate information and support to the community.

Rob Brenner, Vice President of Comcast Business for Comcast’s Pacific Northwest Region, emphasized the broader implications of this partnership. “Reliable connectivity is critical to the day-to-day operations of organizations, like DVS, that are building healthier, happier communities by caring for individuals and families in need. Comcast Business is proud to provide quality solutions for quality organizations that share our vision of bettering our community,” he stated.

This partnership exemplifies how robust technological support can significantly enhance the operational efficiency of non-profit organizations. By ensuring continuous and reliable connectivity, Comcast Business is playing a crucial role in enabling DVS to provide uninterrupted support to domestic violence survivors, fostering a safer and more informed community.