Filan & Conner is celebrating 50 years of serving South Jersey with plumbing, HVAC, and bathroom remodeling for homes and businesses. The company, started in 1976 by Master Plumber Dave Filan and now led by President Brian Conner, has grown from a one-truck operation into a full-service team handling everything from new construction to complex remodels. This milestone matters because it represents the endurance of a local trades business in an industry often characterized by transient contractors, highlighting how trust, quality work, and community integration can build lasting success.
President Brian Conner notes that reaching fifty years in the trades signifies consistently meeting customer expectations. "It means you did enough things right that people kept calling, kept recommending you, and trusted you with their homes and projects," Conner says. The company's evolution from basic plumbing to comprehensive project management reflects broader industry trends where homeowners and builders increasingly seek single accountable teams rather than juggling multiple specialists. Today, Filan & Conner provides new construction services for residential and commercial projects, residential service for leaks and system replacements, commercial service for various facilities, and integrated bathroom remodeling.
The company's bathroom remodeling service exemplifies its holistic approach. Growing naturally from plumbing and HVAC expertise, the team prioritizes functional planning around water lines, drains, ventilation, and lighting before focusing on aesthetics. Bathroom Remodeling Expert Christian Conner explains, "We dial in drains, water lines, ventilation, and lighting first, then build the look around it. When one team owns what is behind the walls and what you see every day, you get a bathroom that looks sharp and works smoothly for years to come." This integration prevents common post-renovation issues, offering customers reliability that fragmented contracting often lacks.
Filan & Conner's operational philosophy centers on clear communication, preparedness, and transparency. Online reviews frequently mention respectful technicians, accurate estimates, and completed projects as promised. "People are usually calling us on a stressful day," Conner observes. "We take it seriously that they are letting our team into their home or business. The least we can do is be on time, be honest, and leave the place better than we found it." This customer-centric model has fostered loyalty, with many clients using the company for multiple properties over decades.
Community engagement has been integral to the company's identity. Over five decades, Filan & Conner has supported local causes, including Habitat for Humanity, South Jersey food banks, Toys for Tots, and the Ronald McDonald House. Conner attributes this commitment to founder Dave Filan's belief that businesses have a responsibility to support the communities that sustain them. "We are grateful for 50 years of trust from South Jersey, and giving back is one way we try to say thank you," he says.
As a Rheem Pro Partner, Filan & Conner maintains verified installation standards and access to high-efficiency Rheem heating, cooling, and water heating products. This partnership assures customers that systems are installed and serviced by a contractor endorsed by the manufacturer. Looking forward, the company is investing in training for emerging technologies like high-efficiency HVAC systems, tankless water heaters, and smart controls, while adhering to core principles of quality work and accountability. "Technology keeps changing, but the fundamentals do not," Conner states. "Do good work, own your mistakes, and treat people with respect. That formula has worked for 50 years. We are planning to keep it that way."
