Hilltop Camper & RV, a family-owned RV dealership approaching its 75-year milestone in 2026, has implemented an internal adjustment to service scheduling and parts coordination across its four Minnesota locations in Alexandria, Brainerd, Rochester, and Fridley (Twin Cities). The change affects how RV service and parts are scheduled and routed between departments, particularly during seasonal maintenance periods when appointment volume increases across all locations.
The updated scheduling process affects operations at each RV repair shop in the Minnesota network. Service appointments are now distributed based on system type and technician availability. The company operates 49 service bays across its locations, allowing service work to be allocated according to capacity and technician assignment. Service departments continue handling categories such as electrical system diagnostics, water system maintenance and winterization, propane system inspection, roof inspections and leak detection, and slide-out and leveling system adjustments.
Hilltop Camper & RV also continues RV sales across all four dealerships, with inventory including travel trailers, fifth wheels, motorhomes, toy haulers, and compact units. Selected units are moved into specials inventory based on incoming shipments and inventory balancing, offering clearance and surplus units depending on availability.
The multi-location dealership operates facilities in Alexandria (5701 MN-29 South), Brainerd (7324 Novotny Road N), Rochester (1240 Lake Shady Ave S), and Fridley (7810 University Ave NE). Each location provides sales, service intake, and parts access, with Brainerd serving as the main contact point for scheduling and service inquiries. This structure allows coordination of inventory and service operations across all sites.
Parts distribution is managed through a centralized system, with the Fridley location serving as the primary hub. The system includes OEM and special-order components for multiple RV categories, covering electrical components, plumbing fittings, appliance replacement parts, structural hardware, and camping accessories. If parts are unavailable at one location, orders are processed through supplier channels serving all Minnesota branches. Hilltop Camper & RV notes that its Fridley location houses the largest RV parts store in Minnesota.
Certified RV technicians, including RVIA and RVDA-trained staff, continue handling diagnostics and repairs across all locations. Work assignments are based on technician skill sets and system categories. Warranty processing is managed through internal coordination with manufacturers to handle approvals and repair authorizations.
The company, founded in 1951 in Hilltop, Minnesota, by Roy Pearo, operates as a family-run business approaching its 75-year milestone. Its operational highlights include four locations, certified technicians, and recognition with the Blue Ribbon Award from RV Business Magazine in 2025. For more information, visit Hilltop Camper & RV's website.
This scheduling update comes as the dealership network prepares for increased seasonal demand, aiming to improve service efficiency and parts availability for Minnesota RV owners. The change underscores the company's commitment to maintaining consistent service across its locations as it approaches its 75th anniversary.
