Impact Networking, a national managed service provider, announced the launch of its AI consulting services practice designed to help mid-market organizations move from exploration to measurable business results. The announcement represents a significant development for businesses that have shown interest in artificial intelligence but face confusion about practical implementation and return on investment.
Led by Chief AI Officer Jon Evans, Impact's AI consulting services provide structured support at every stage of AI adoption, including education, readiness assessment, and custom development. "AI has a ton of interest, but there's also a ton of confusion," Evans said. "We built these services to help people understand what's possible, decide what makes sense, and move forward with confidence towards measurable goals." The services are designed to help organizations apply AI responsibly and practically, with a focus on real-world outcomes rather than experimentation.
The importance of this launch lies in addressing the implementation gap that many mid-market companies face when attempting to adopt artificial intelligence technologies. While large corporations often have dedicated AI teams and substantial budgets, mid-market organizations frequently lack the internal expertise and structured approach needed to successfully integrate AI into their operations. Impact's services aim to bridge this gap by providing the guidance and technical support necessary for meaningful AI adoption.
Impact's AI consulting services are organized around three core offerings: AI Labs for education, AI Transformation Assessment for enablement, and AI Custom Development for purpose-built applications. Each engagement includes a four-to-six-week introductory pilot program intended to show tangible value early and establish a clear path to return on investment. The company's discovery process focuses on how businesses make decisions, where human judgment is essential, and how AI can reduce bottlenecks and support better outcomes.
"We're not just implementing tools," said Principal Consultant Mike Noonan. "We're helping organizations build a thoughtful approach to AI that strengthens how people work." This human-centered approach to AI implementation represents a significant shift from technology-first deployments that often fail to deliver expected business value.
The potential impact of this service launch extends beyond individual companies to the broader mid-market business ecosystem. As more mid-market organizations successfully implement AI solutions, they may gain competitive advantages through improved efficiency, better decision-making, and enhanced customer experiences. This could potentially level the playing field between mid-market companies and larger enterprises that have historically had greater access to advanced technologies.
Impact's AI services were refined over more than a year of field work and internal deployment, where the AI team saved the company around 92,000 hours of work time in 2025. The company also offered early access to select clients ahead of the public launch, including Zero Zone, a commercial freezer, cooler, and refrigeration systems manufacturer. "Before collaborating with Impact AI Labs, there was some uncertainty about AI's practical value and its fit in our business," said Sheila O'Neil-Eisert, Zero Zone's Director, Program Management Office. "Now, after hands-on experience, there's a clear recognition of AI's ability to solve real business challenges and drive measurable improvements in efficiencies and accuracy."
The AI consulting services launch builds on Impact's experience delivering managed IT, cybersecurity, and consulting services to mid-market organizations for over two decades. For more information about Impact Networking's services, visit https://www.impactmybiz.com. The company's approach to AI implementation emphasizes practical applications that deliver measurable business results rather than experimental projects with uncertain outcomes.
