Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale and distribution sectors, announced today that it has been named in The Forrester Wave™: Commerce Solutions, Q3 2026, an independent evaluation of commerce platforms. The report assessed 10 providers, and Intershop's inclusion reflects the company's deliberate strategy of integrating agentic AI tooling into everyday B2B operations to create measurable value.
Markus Dranert, CEO of Intershop, said: “We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build.”
The recognition is significant because it validates Intershop's decade-long focus on B2B commerce, a segment often underserved by platforms that treat B2B as an afterthought. According to Andy Stanis, EVP and Managing Director for Intershop Americas, “Serious commerce leaders don’t accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it.”
The Forrester Wave report is a key benchmark for enterprise buyers evaluating commerce platforms. Its inclusion of Intershop signals that the company's agentic AI features—which automate complex B2B sales processes, personalization, and inventory management—are gaining recognition as industry standards. For manufacturers and wholesalers, this means platforms like Intershop's can reduce manual work, improve customer retention, and accelerate digital sales revenue growth.
The implications for the industry are clear: as B2B commerce becomes increasingly digital, specialized platforms that handle complex product catalogs, multiple channels, and global operations will differentiate leaders from laggards. Intershop's focus on “hidden champion” manufacturers and global powerhouses positions it as a key enabler for companies needing robust, scalable solutions.
Intershop Communications AG, founded in Germany in 1992 and listed on the Prime Standard (ISHA), serves over 300 manufacturers, wholesalers, and business associations worldwide. Its platform powers digital sales for clients including Atlas Copco, Kubota, Wurth, Musgrave, and RAJA. The full Forrester Wave report is available to subscribers or for purchase on forrester.com.
For more information on analyst recognition, visit the Intershop press portal at https://www.intershop.com/en/press-portal.
