Liveops has launched a nationwide initiative to recruit thousands of remote customer support agents in preparation for the 2026 tax season. The program provides individuals across the United States with income-earning opportunities from home on flexible schedules while supporting a leading tax software brand. This initiative addresses both economic pressures on households and the need for scalable customer service during peak demand periods.
"At Liveops, we hold the belief that meaningful work should be available to everyone, regardless of their location or the challenges they may face in life," stated Molly Moore, Chief Operating Officer at Liveops. The company specifically targets individuals from diverse backgrounds including single parents, military spouses, caregivers, bilingual candidates, veterans, retirees, and people with disabilities. Women currently make up approximately 77 percent of the Liveops agent community.
The remote nature of these positions eliminates geographic and socioeconomic barriers that typically limit participation in customer service roles. Since agents don't need to be near physical call centers, they can work from their own locations. "Our flexible sourcing strategy benefits both individuals and our clients," remarked Jim Watson, Chief Executive Officer of Liveops. "We can engage a diverse and motivated talent pool from across the nation."
Agents within the Liveops network have autonomy to select their own work schedules, allowing them to coordinate around caregiving responsibilities, family commitments, educational pursuits, or secondary income sources. This same flexibility enables Liveops to align service coverage with actual demand during tax season without incurring additional facility costs or long-term overhead. For more information about the company's approach, visit https://liveops.com.
The economic implications extend beyond individual earnings. By keeping income within local communities rather than centralizing work in a single location, the Liveops model supports local economies. Thousands of individuals will gain supplemental income and customer support experience with a nationally recognized brand during one of the busiest customer service periods of the year.
Liveops has decades of experience facilitating tax season engagements. The company's on-demand model allows rapid sourcing, certification, and deployment of customer support agents to ensure prompt, empathetic service during peak times. This methodology helps tax software clients minimize hold times, enhance customer satisfaction, and protect brand loyalty during high-volume weeks. The initiative represents a significant expansion of remote work opportunities at a time when many households face increasing expenses and uncertain employment prospects.
