Liveops has been honored with one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. This marks the second consecutive year the company has received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. The additional Silver awards recognize Liveops as Contact Center or Customer Service Outsourcing Provider of the Year, for Innovation in Customer Service, and for Best Customer Satisfaction Strategy.
The consecutive Gold award underscores Liveops' dedication to learning and development through its Learning-as-a-Service model. This approach enhances agent preparedness via efficient onboarding, certification, and coaching, allowing enterprise programs to launch quickly while maintaining quality during demand fluctuations. The Stevie Awards, which celebrate global professionals in contact centers and customer service, highlight Liveops' results-oriented service delivery that combines skilled on-demand talent, precision scheduling, and effective AI to help enterprises scale without compromising quality, compliance, or customer trust.
"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," said Molly Moore, Chief Operating Officer of Liveops. She emphasized that the company's trusted agent certification programs set high standards for quality, while ongoing investment in AI and the LiveNexus platform helps enterprises modernize customer experience operations with assurance. Liveops recently launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases in controlled environments, apply governance and measurement, and scale proven solutions into production.
"Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. He noted that LiveNexus embodies this philosophy by enabling clients to modernize responsibly while upholding quality, compliance, and trust. The awards demonstrate Liveops' position as a reliable transformation partner in the evolving customer experience landscape, where balancing technological advancement with human expertise is increasingly critical for business success.
