Susan Lewis Simons, Founder and President of Under the Shield, Inc., recently appeared on Innovators' Journey to discuss her organization's mission to provide mental wellness services to First Responders and their families. The nonprofit, established in 1992, offers proactive and anonymous support specifically designed for law enforcement officers, firefighters, military members, and their loved ones.
Central to Under the Shield's approach is The Simons Theory of the Psychological Garbage Can, developed by Simons herself. This innovative model fundamentally redefines Post-Traumatic Stress, characterizing it not as a disorder but as an injury resulting from the unique lifestyle demands faced by First Responders. This paradigm shift is crucial because it removes the stigma traditionally associated with mental health challenges in these high-stress professions, empowering individuals to seek help without fear of judgment or professional repercussions.
The organization provides individualized Stress Coaching alongside comprehensive training programs aimed at building resilience and supporting both First Responders and their spouses or significant others. By addressing mental wellness proactively rather than reactively, Under the Shield helps prevent the accumulation of psychological stress that can lead to more severe mental health issues. The interview segment featuring Simons can be viewed here.
This approach matters significantly because First Responders face disproportionately high rates of PTSD, depression, and suicide compared to the general population. Traditional mental health frameworks often fail to address the specific challenges and cultural barriers within these professions. Simons' theory and the services provided by Under the Shield offer a tailored solution that recognizes the unique psychological toll of emergency response work while promoting healing and recovery as achievable outcomes rather than permanent conditions.
The implications of this work extend beyond individual First Responders to their families, agencies, and the communities they serve. Improved mental wellness among emergency personnel leads to better decision-making, reduced burnout, and enhanced public safety outcomes. By changing how we conceptualize and address trauma in these critical professions, Under the Shield contributes to a cultural shift that values mental health as integral to overall wellness and professional effectiveness.


