RChilli, a global leader in AI-driven recruitment automation, has integrated its technology with ServiceNow, making advanced recruitment AI capabilities available directly within the ServiceNow ecosystem. The new app, accessible through the ServiceNow Partner Portal, enables HR teams, recruiters, and applicants to streamline hiring workflows with intelligent automation.
The integration embeds RChilli's APIs within ServiceNow, transforming recruitment into a faster, more accurate, and fully digital process. It offers end-to-end automation of resume processing, profile creation, and job matching, which reduces manual work and improves candidate experience. The collaboration specifically supports three key personas in the hiring process: applicants, recruiters, and hiring managers.
Applicants can now auto-fill their Talent Profiles using just a resume, eliminating the need for manual entry. This functionality is powered by RChilli's Resume Data Extraction API available at https://www.rchilli.com/products/resume-parser-api. Applicants can also receive the most relevant job recommendations based on their resume and experience through RChilli's Search & Match API at https://www.rchilli.com/products/search-and-match-api.
Recruiters and hiring managers benefit from the ability to instantly identify top applicants for open roles using RChilli's AI ranking and fitment solution. The RChilli-ServiceNow integration brings automation and intelligence to recruitment processes that were traditionally manual or disconnected, integrating seamlessly with ServiceNow's HR Service Delivery environment to enhance how enterprises manage recruitment before onboarding.
"Our goal has always been to make recruitment faster, smarter, and more efficient. With ServiceNow, we're enabling HR teams to leverage AI for every step—from resume upload to final selection—within the platform they already use," said Inder Pal Singh, Sr. Director of Development at RChilli.
This integration creates significant opportunities for ServiceNow partners to deliver added value to their clients. Partners can now embed RChilli's AI recruitment solutions in HR projects, enhance automation and reporting capabilities, and offer a unified experience from candidate sourcing to onboarding. RChilli's technology already integrates with leading HR platforms including Oracle HCM and SAP SuccessFactors, and the ServiceNow integration extends this ecosystem, empowering organizations with accurate, structured candidate data and intelligent recruitment automation.
