Response24 Ltd and International Crisis Management Group (ICMG) have unveiled Response24 Connect, a pioneering venture aimed at transforming crisis management and response for the insurance market. This innovative platform leverages technology to improve risk communication between insureds and their crisis management consultants, offering a suite of features accessible via a smartphone app.
From the moment a policy is initiated, insureds gain access to customized risk intelligence, real-time alerts, document templates, and the ability to arrange online consultations or summon urgent assistance during critical incidents. A standout feature is the integrated geo-location function, which ensures swift and effective response by pinpointing the exact location of individuals affected by war, terrorism, or natural disasters, facilitating timely evacuation and repatriation.
Response24 Connect also provides comprehensive access to complex risk assessments and specialist security consultancy, thereby delivering a full spectrum of security risk management services through an enhanced customer service mechanism. While the platform is available to all insureds as an added benefit, it is especially valuable for mid-market companies and private clients lacking in-house crisis management resources.
Erika Koutrakis, CEO of ICMG, highlighted the significance of the venture, stating, 'In a period of significant geopolitical instability, organizations seek partners to navigate uncertainty. By combining our skill sets, we can offer comprehensive solutions to a range of complex issues.' Rupert Reid, CEO of Response24 Connect, emphasized the benefits of the partnership, noting the ICMG team's operational experience and deep understanding of security risk management will greatly benefit clients through the innovative tech platform.
The launch of Response24 Connect marks a significant advancement in crisis management and response, offering a much-needed solution in today's volatile global landscape. For more information, visit https://www.response24.com or https://www.icmg.co.
