Swiss Watch Gallery and Fine Jewelry has enhanced its client experience by introducing comprehensive on-site jewelry repair and design services at its Brea showroom. A master jeweler is available Tuesday through Friday from 10:30 am to 5:30 pm, offering clients direct access to professional craftsmanship without the need for external referrals or extended waiting periods.
The service begins with complimentary jewelry cleaning and inspection, ensuring that cherished pieces maintain their original brilliance. Many repairs, depending on complexity, can be completed while clients shop the boutique or enjoy dining within the mall. Available services include professional polishing, ring sizing, rhodium plating, re-tipping of prongs, chain soldering, and stone resetting, all performed with the precision expected of a luxury jeweler.
For personalization, engraving services are offered with a one-week turnaround. The Brea location also provides jewelry redesign services, allowing clients to transform treasured heirlooms into contemporary creations. Additionally, bespoke custom jewelry is available, crafted in collaboration with the jeweler to reflect each client's unique vision. This exclusive offering is available only at the Swiss Watch Gallery and Fine Jewelry's Brea location.
Clients are encouraged to visit during jeweler hours for attentive service and to request appointments to ensure their jewelry receives proper care. The expansion of services addresses growing consumer demand for convenient, high-quality jewelry maintenance and customization, particularly valuable for preserving sentimental and high-value pieces. This development strengthens the retailer's position in the luxury market by offering integrated services that enhance customer loyalty and satisfaction.
