Systems & Software has announced the appointment of Adam Smith as Executive Vice President, a strategic move that leverages his extensive 18-year history with the organization and deep understanding of utility software technologies. Smith's appointment signals a significant investment in leadership and innovation within the utility customer information systems (CIS) market.
With a comprehensive background spanning research and development, product development, and customer support, Smith brings a multifaceted perspective to his new role. His recent experience as Executive Vice President at SilverBlaze Solutions and Senior Vice President of Harris Utility Consumer Analytics demonstrates a proven track record of driving operational excellence and growth strategies in complex technology environments.
Smith's strategic initiatives will focus on expanding the company's product, service, and innovation capabilities within the utility CIS space. His technical expertise and customer-centric approach are expected to strengthen Systems & Software's market position and delivery of value to utility clients across North America.
Dana Lendorf-McCarthy, Chief Operating Officer at Harris Computer, emphasized Smith's unique combination of technical knowledge and executive leadership. Her endorsement highlights the organization's confidence in Smith's ability to translate strategic vision into operational execution.
The appointment comes at a critical time for utility software providers, who must continuously adapt to evolving industry standards, regulatory requirements, and increasingly sophisticated cybersecurity needs. Smith's extensive experience positions Systems & Software to address these complex challenges effectively.
With over 50 years of experience serving electricity, water, gas, waste, and tax billing sectors, Systems & Software has established itself as a trusted partner for utilities seeking flexible, scalable cloud-based solutions. Smith's leadership is expected to further solidify the company's reputation for operational efficiency and innovative customer engagement strategies.
