WareMatch, the 3PL warehousing marketplace connecting shippers with third-party logistics providers, has announced an exclusivity partnership with ShipPlug, a shipping intelligence company specializing in automated FedEx and UPS refund recovery. The integration is now live on warematch.com, with a dedicated landing page in development, and offers free access to ShipPlug's technology for all WareMatch users.
ShipPlug's software works in the background, monitoring carrier invoices for late deliveries and automatically filing refund claims against FedEx and UPS service guarantees. Businesses simply connect their FedEx or UPS account number, and the system handles the rest, recovering money on shipments that arrive late. ShipPlug charges no upfront fee and takes a percentage only of the savings it recovers.
Through this exclusivity agreement, WareMatch is licensing ShipPlug's technology and making it available free of charge to its network of 3PLs and shippers. Every warehouse listed on WareMatch and every shipper using the platform to find warehouse space can now access ShipPlug's refund automation without signing up independently. This marks ShipPlug's first structured entry into the 3PL market at scale, leveraging WareMatch's existing network as the distribution channel.
Carrier refunds for late deliveries are a well-documented but widely missed revenue recovery opportunity. FedEx and UPS both offer service guarantees tied to delivery windows, and claims can be filed when those windows are missed. In practice, most shippers lack the internal bandwidth to audit invoices and file claims consistently, leaving savings uncollected. For 3PLs, this creates a tangible differentiator: a warehouse that can tell a shipper, "You'll recover money on late deliveries automatically, starting day one," has a concrete selling point.
Ryan Kalisky, CEO and co-founder of WareMatch, said the partnership adds operational value for users while helping ShipPlug expand deeper into the 3PL market. "Many companies simply do not have the time or internal processes to consistently monitor refund claims and shipping invoice discrepancies, causing savings opportunities to go unchecked," Kalisky stated. "ShipPlug's product is extremely non-invasive and user-friendly, which aligns closely with WareMatch's approach to user experience."
Nick DiNatale, CEO and co-founder of ShipPlug, highlighted the real-world impact for 3PL clients. "We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one? That's a story 3PLs can bring to every prospect conversation they have," DiNatale said. He emphasized the passive nature of the integration: "The warehouse doesn't change a single workflow, and their clients start saving immediately."
The partnership is relevant to any business that ships with FedEx or UPS and does not currently audit invoices for refund eligibility, operates as a 3PL wanting an added value proposition, or is actively looking for warehouse storage space with built-in cost recovery tools. WareMatch serves shippers seeking 3PL providers for fulfillment, e-commerce warehousing, and flexible warehouse capacity across the U.S., while ShipPlug combines proprietary software with over 50 years of combined supply chain experience.
Founded in 2025 by Ryan Kalisky, Ben Toulch, and Rahul Bains, WareMatch is headquartered in Montreal, Quebec. Learn more at warematch.com. ShipPlug, which helps businesses reduce shipping costs by up to 50% without changing existing processes, can be found at shipplug.com.
