Emplify Health by Gundersen has opened Wisconsin’s first dedicated emergency mental health facility, the Emergency Psychiatric Assessment, Treatment and Healing (EmPATH) unit, at its La Crosse campus. The facility, which began serving patients in April, aims to transform how mental health emergencies are handled by providing a calming, specialized environment distinct from the traditional emergency room.
Under the EmPATH model, individuals experiencing a mental health crisis will still initially present to the emergency room, but they are quickly transferred to the new unit instead of waiting alongside other patients. The 5,000-square-foot space features eight exam rooms equipped with appropriate technology and resources, along with dedicated areas for comprehensive assessments and interventions. The design promotes a sense of safety and comfort for patients, families, and staff.
Patients arriving at the EmPATH unit meet with a psychiatric provider within the first hour to review diagnoses, treatment plans, and medication. From there, they work with other behavioral health professionals to address the immediate crisis. After stabilization, the treatment team helps determine the next steps, which may include transfer to inpatient behavioral health or discharge with follow-up in outpatient programs. Patients can remain in the unit for up to 23 hours.
“We’re excited to offer yet another avenue of care for our neighbors who need support for their mental health,” said Josh Court, director of Emplify Health by Gundersen Behavioral Health. “We understand the critical need for this type of care, and Emplify Health by Gundersen is committed to leading with innovative models like EmPATH.”
The EmPATH unit is a crucial component of Emplify Health’s broader strategy to improve access to mental health services. By providing a dedicated space and streamlined process for emergency psychiatric care, the facility reduces wait times and delivers better care in an environment tailored to patients’ needs. It also serves as a resource for families and caregivers, offering guidance and support during challenging times.
“The space is a vital tool for our staff, allowing them to provide immediate and effective care for patients in mental health crises,” Court added. “This space is designed to immediately bring healing to patients, as well as facilitate quick assessments and interventions, ensuring individuals receive the support they need as soon as they arrive. Our goal is to create a safe haven where patients can feel secure and begin their journey toward recovery.”
The opening of Wisconsin’s first EmPATH unit marks a significant step in addressing the state’s mental health needs. For more information about Emplify Health and its services, visit emplifyhealth.org.
