Good Times Plumbing & Restoration has launched a Sewer & Drain Awareness Initiative across the East Valley, challenging the common homeowner assumption that drain backups are normal occurrences. The company emphasizes that properly functioning drains should not back up, and when they do, it indicates an underlying issue requiring attention.
From now through March 31, the locally owned company is offering $39 professional drain opening services paired with complimentary sewer camera inspections. This approach aims to identify root causes of recurring backups rather than providing temporary relief. Without proper inspection, undiagnosed sewer issues can lead to water damage that many Phoenix and Chandler homeowners are unprepared to handle.
"Most homeowners think a drain backup is normal or just something that happens," said Trenton McMinn, Co-Founder and CEO of Good Times Plumbing & Restoration. "The reality is, if a drain is backing up, there's an underlying issue. A healthy plumbing system flows freely. Our goal is not to put a band-aid on the problem — it's to identify what's actually going on inside the line and give homeowners real peace of mind."
Common causes of drain and sewer backups in Arizona homes include root intrusion in sewer lines, pipe belly or improper slope, aging cast iron or clay piping, heavy buildup from grease and debris, and shifting soil conditions. While many companies simply clear blockages and leave, Good Times Plumbing & Restoration includes diagnostic imaging to show homeowners their line's actual condition.
"We believe homeowners deserve to see what we see," McMinn added. "If the line is in great shape, we'll show you that. If there's a deeper issue, we'll explain it clearly and give options. Our entire mission is to restore peace of mind, not create fear."
The company's proactive approach focuses on identifying long-term system health rather than addressing recurring emergency calls. By pairing affordable drain service with diagnostic imaging, the team aims to prevent repeat backups, water damage, and costly structural repairs. This initiative matters because undiagnosed sewer problems can lead to significant property damage and health hazards, while proper identification allows homeowners to make informed decisions about necessary repairs.
The Sewer & Drain Awareness Initiative is available to homeowners in Chandler, Gilbert, Queen Creek, Mesa, Scottsdale, and surrounding communities. Appointments can be scheduled by visiting GoodTimesRestoration.com.
