Channel Software is set to take center stage at the upcoming Prophet 21 World Wide User Group (P21WWUG) CONNECT 2024 Conference in Chicago from August 25-27, 2024. The Minneapolis-based company will sponsor and exhibit at the annual event, which gathers P21WWUG members from around the globe to share insights, network, and learn.
Located at booth #104, Channel Software will spotlight its state-of-the-art integrated B2B eCommerce platform designed specifically for distributors aiming to modernize their customer experience. Attendees can look forward to discovering strategies to simplify product information access for customers, streamline online ordering processes, and explore cost-reduction methods in managing and maintaining a B2B eCommerce website.
The highlight of Channel Software's showcase will be their CSX eCommerce platform, which is engineered to meet the distinctive needs of modern industrial companies. This demonstration will underscore how the right technological solutions can revolutionize B2B distribution in today's digital age.
The P21WWUG CONNECT 2024 event will also feature classes led by industry peers, Epicor representatives, third-party solution providers, and guest speakers, offering a comprehensive learning experience for users of the Epicor Prophet 21 ERP system.
Curt Olson, President of Channel Software, addressed the unique challenges faced by industrial distributors in 2024, stating, "Smaller and mid-sized distributors are navigating dual challenges: a slower-growth market and rapid digitalization. Giant online marketplaces are setting new standards for pricing, product range, and delivery speed, putting pressure on mid-market players in a cautious spending environment. At the same time, B2B buyers now expect consumer-grade online experiences across all channels."
Olson emphasized the need for an ERP-integrated eCommerce platform to deliver omnichannel experiences for buyers. "Despite economic challenges, leveraging eCommerce technology to improve customer experience while highlighting their unique strengths can help them carve out a niche in their market," he added.
During the event, P21WWUG CONNECT attendees will gain an insider's perspective on how Channel Software is leading the industry in providing ERP-integrated eCommerce solutions. The company's offerings promise to enhance operational efficiency and provide a cost-effective, all-in-one B2B eCommerce platform that includes eCommerce integrated with Product Information Management (PIM), content management, and analytics capabilities.
For more information about the event, visit the P21WWUG CONNECT 2024 website.
