Comcast has unveiled a multi-faceted support initiative aimed at aiding those affected by California's Park Fire, the fourth largest wildfire in the state's history. The company's efforts include the provision of technology services, financial donations, and community support, underscoring its commitment to helping residents and emergency personnel during this critical time.
As part of its relief strategy, Comcast will offer Internet and TV services at the Local Assistance Center (LAC) located in Chico. Starting on August 5, the center will operate six days a week, enabling fire-impacted residents to access necessary government services and resources for recovery and rebuilding. The LAC will be situated at 2156 Pillsbury Road, Suite 11, Chico, and will be operational through the next two weeks, from Monday to Saturday, between 9:00 a.m. and 5:00 p.m.
In a move to ensure connectivity for residents and emergency responders, Comcast has also opened 1,100 Xfinity WiFi hotspots across Butte and Tehama Counties. These hotspots are now available free of charge to everyone, including non-Xfinity customers. This initiative aims to bridge communication gaps and facilitate crucial updates during the ongoing fire emergency.
Additionally, Comcast has pledged $70,000 in cash and in-kind donations to support six local organizations active in fire relief and recovery efforts. The benefitting organizations include the Boys and Girls Clubs of the North Valley, which aids families affected by wildfires, and the North Valley Animal Disaster Group, known for assisting with the evacuation and care of animals during such crises. Other recipients include the North Valley Community Foundation, Northern Valley Catholic Social Service, True North Housing Alliance, and Watch Duty, a vital resource for community alerts during wildfires.
For those looking to access the Xfinity WiFi hotspots, they can use a map available at Xfinity.com/wifi. Users need to select the “xfinitywifi” network on their devices and follow the sign-in prompts. Xfinity Internet customers can sign in using their account credentials, while non-Xfinity customers can agree to the Terms and Conditions to connect, with renewals available every two hours.
Comcast also encourages customers to prepare and stay connected by downloading their free mobile apps like Xfinity My Account, Xfinity Stream, and Xfinity WiFi Hotspots. These apps offer functionalities such as outage updates, live TV streaming, and access to millions of WiFi hotspots nationwide.
For further information on service interruptions or tips for restoring services, customers can visit Comcast's text alerts page or log in to the Xfinity App to ensure their mobile phone numbers are up to date.
The actions taken by Comcast highlight the importance of corporate responsibility in times of disaster. By providing critical services and financial support, the company plays a significant role in helping communities navigate through one of California's most devastating fires.
