Genesis of Schererville has opened a new nearly 25,000-square-foot showroom at 5800 W Lincoln Hwy in Schererville, Indiana, marking a significant investment in the luxury automotive market. The facility, which replaces the previous Genesis of Merrillville location, consolidates all sales, service, and parts operations under one roof and is designed to reflect the brand's modern luxury philosophy.
The opening comes on the heels of J.D. Power's Initial Quality Study, which ranked Genesis second in the industry, behind only Porsche. According to Brian Webb, vice president of Genesis of Schererville, this recognition underscores the brand's commitment to craftsmanship and technology. "Genesis has quickly established itself as one of the highest-quality luxury automotive brands," he said, emphasizing that the J.D. Power ranking validates the brand's approach to vehicle quality and customer satisfaction.
The new showroom is a testament to the Webb family's 50-plus years of serving Northwest Indiana. Kelly Webb Roberts, president of Genesis of Schererville, stated, "We wanted to create a dealership that truly reflects what Genesis has become. This project has been years in the making, and it's the most premium facility our family has ever built." The design incorporates expansive natural light, a dedicated interior Zen garden, and a hospitality-centered environment rooted in Genesis's 'son-nim' philosophy, which treats every visitor as an honored guest.
Beyond aesthetics, the facility is equipped with 12 service bays staffed by Genesis-certified technicians. A glass wall separates the customer lounge from the shop floor, allowing owners to watch their vehicles being serviced. The lot also features four Level 3 DC fast chargers available 24/7, catering to the growing number of electric vehicle owners.
Genesis vehicles themselves offer a range of premium features, including Nappa leather seating, premium audio systems, OLED displays, panoramic glass roofs, fingerprint authentication, Remote Smart Parking Assist, and massage-equipped driver's seats. Ownership perks include "The Genesis Experience," which provides complimentary scheduled maintenance for three years or 36,000 miles and the Genesis Service Valet—a concierge service that picks up and delivers vehicles for service. First owners of 2023 and newer models also receive complimentary Genesis Connected Services, featuring Enhanced Roadside Assistance, Remote Start with Climate Control, and Stolen Vehicle Recovery.
Warranty coverage is among the most comprehensive in the luxury segment: five years or 60,000 miles on the new vehicle and 10 years or 100,000 miles on the powertrain. This combination of quality, service, and value is expected to appeal to discerning buyers in the region.
The showroom carries the full Genesis lineup, including the G70, G80, and G90 sedans; GV70, GV80, and GV80 Coupe SUVs; and the electric GV60, Electrified GV70, and Electrified G80. Upcoming models include the GV90, GV80 Hybrid, GV70 Hybrid, and GV70 EREV, ensuring a forward-looking inventory.
All existing service records, warranty information, and appointments have been transferred to the new location, which operates under the same phone number. Sales hours are Monday through Friday from 9 a.m. to 7 p.m. and Saturday from 9 a.m. to 5 p.m. Service and Parts hours are Monday through Friday from 8 a.m. to 4:30 p.m. For more information, visit genesisofschererville.com or call (219) 352-0001.
