The strategic partnership between M7 Services and Tesselate establishes a new standard for managed IT and compliance by merging financial-grade governance and automation with hospitality-level service and agility. This collaboration brings together Tesselate's expertise in corporate banking, process optimization, and operational orchestration with M7's secure, always-on IT infrastructure and proactive services.
Charif Zahrane, Chief Innovation Officer at M7 Services, stated that partnering with Tesselate extends their foundation by combining infrastructure reliability with world-class financial operations expertise to deliver secure, scalable solutions that anticipate and prevent issues before they reach clients. The partnership also accelerates M7's expansion into Europe and the broader EMEA region, bringing their 24/7 model to clients who need audit-ready operations meeting EU regulatory expectations without sacrificing uptime.
Yuri Herman, Head of Corporate Banking at Tesselate Group, emphasized that their collaboration with M7 Services enhances their managed services standard by combining operational depth with ecosystem scalability to deliver measurable value across clients' technology landscapes. Organizations facing pressure to modernize legacy systems without compromising compliance or uptime can now bridge hospitality-grade responsiveness with financial-sector precision through this partnership.
The combined platform leverages predictive monitoring and automated resolution tools to identify potential issues before they disrupt performance. This intelligence, paired with M7's U.S.-based 24/7 helpdesk and Tesselate's deep expertise capability, delivers the reliability global organizations require to operate confidently across markets. M7's performance metrics demonstrate their service model effectiveness, including a 75 percent same-day resolution rate, 99.5 percent Customer Satisfaction Score, 99 percent resolution SLA compliance, and 97 percent response SLA compliance.
Jessie McMahon, CEO of M7 Services, noted that working with Tesselate means extending their performance and protection standards to global organizations expecting financial-grade reliability daily. Their proactive services have resolved 2.5 times more issues than were reported, underscoring their prevention-focused approach. The joint framework offers organizations a compliant and cost-effective path to modernization, setting a new benchmark for managed services rooted in measurable business outcomes. More information about this partnership is available at https://www.tesselategroup.com/m7-services-partnership/.
