National TAB Intelligence (NTi) is commemorating its 20th anniversary in business, having been founded in 2006 to address a need for better consistency and accountability in HVAC testing, adjusting, and balancing services for the restaurant industry. The company has since expanded into a full-service provider offering start-ups, commissioning, indoor air quality, and TAB services, while also growing its physical locations and team of field engineers to handle institutional projects such as schools and hospitals.
President Joe Hertenstein explained that the company was born from observing customers' lack of reliable, consistent service providers in the industry. "They want accountability and consistency through their brands, build-out, and performance," Hertenstein said. This focus on delivering comfort and control to clients has been central to NTi's mission, ultimately leading to improved building performance for its customers.
In 2023, the company rebranded from National TAB to National TAB Intelligence, marking its evolution into a technology company. This transformation involved significant investments in a software platform to enhance reporting performance, partnerships with like-minded companies nationwide, and the establishment of a robust training program for its field engineering team. These developments have enabled NTi to offer comprehensive technology, knowledge, and services to its clients.
The company attributes its growth to strong customer relationships, learning from clients' ethics and business practices to identify opportunities for improving building performance across design, turnover, and maintenance phases. This collaborative approach has fostered holistic partnerships that extend beyond traditional service provision.
NTi's success also relies on its team of intelligent and capable personnel, with the company now over 95% self-performing due to their commitment and rigorous training programs. As an agile organization, NTi continuously seeks efficiency improvements in both field operations and office functions while investing in its people daily.
With expertise, technology, and dedication to assisting clients at every stage, NTi looks forward to continued acceleration and growth in the coming years. The company provides NEBB-certified HVAC testing, adjusting, and balancing services across the United States, with more information available at https://www.nationaltab.com.
