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Top Viking Travel Agent Completes Executive Training, Begins China Extension

By FisherVista

TL;DR

Heather Viking's executive retreat with Viking leadership provides exclusive insights into 2026 guest experience enhancements and Asia program logistics for competitive travel advantage.

Viking's seamless post-cruise extension includes coordinated flights, hotel stays, guided Terra Cotta Warriors tours, and cultural excursions with expert timing and logistics management.

Viking's Asia journeys foster cultural understanding through immersive experiences at historic sites while creating meaningful connections between travelers and local communities.

The Terra Cotta Warriors archaeological site welcomes over 11 million annual visitors to explore massive infantry formations and active excavation laboratories.

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Top Viking Travel Agent Completes Executive Training, Begins China Extension

Heather Viking, recognized as the number one Viking travel agent in Travel Leaders Network for verified five-star reviews, has officially completed the cruise portion of her Epic Asia Executive Retreat aboard the Viking Yi Dun and transitioned into Viking's signature China Post-Cruise Extension, beginning with two immersive nights in Xi'an. This milestone concludes her shipboard executive training sessions with Viking leadership, including meetings with Vice President Michele Saegesser, Training Officer Ting Xu, the ship's captain, hotel manager Tokutaro, and the cruise director.

The training sessions focused on reviewing enhancements to guest experience, Asia program logistics, air support workflows, and the newest Viking Journey tools scheduled for rollout to the agent community in 2026. Heather described the experience as an honor, noting that everything aboard the Yi Dun operates with both warmth and precision, making the vessel the heart of Viking's Asia program. The final cruise days included time in Shanghai, where Heather and Club Cruise CEO Amanda Huber explored historic temples and participated in Viking's included shore excursions, experiencing the clean, friendly local culture that has made Shanghai a guest favorite.

Following disembarkation in Tianjin, Heather and Huber were escorted through a seamless Beijing airport transfer and flown to Xi'an, the ancient capital of China and home to the world-famous Terra Cotta Warriors. Viking's Post-Cruise Extension includes flights between Beijing and Xi'an, a two-night hotel stay at either the Grand Hyatt or Wyndham Grand Xi'an South, a full-day Terra Cotta Warriors experience, a Viking-hosted welcome dinner, return flight to Beijing, a Temple of Heaven tour, and optional cultural activities such as hutong rickshaw rides. The complete story of Heather's experience at the Terra Cotta Warriors can be found at https://clubcruise.com/heather-viking-blogs/f/heather-viking-at-the-terra-cotta-warriors-inside-xi%E2%80%99an-china.

Heather emphasized the value of Viking's guidance in navigating destinations like Xi'an, noting that even with real-time translation technology such as Google Meta Glasses, the location presents challenges best handled through Viking's coordinated logistics, expert lecturers, and timing strategies. The Terra Cotta Warriors, one of Earth's greatest archaeological discoveries, attract over 11.2 million visitors annually to the Emperor Qin Shi Huang Mausoleum Site Museum, with daily peaks reaching 65,000 guests during high seasons. Visitors tour Pit 1 featuring the massive infantry formation, Pit 2 with cavalry and specialized units, Pit 3 serving as the command headquarters, active archaeological labs, and on-site cultural exhibits.

This extension allows Heather to continue studying Viking's Asia programs, documenting cultural nuances and guest experience enhancements to assist future travelers in preparing for this extraordinary destination. After completing the Xi'an extension, Heather and Amanda will proceed to Beijing for the Temple of Heaven tour, leisure time in the city, optional cultural excursions, and next week's grand finale: walking the Great Wall of China. This journey completes the full arc of Heather's Epic Asia Executive Retreat, spanning from Yokohama to Osaka, Busan to Shanghai, and deep into China's imperial past.

The importance of this executive training and extension lies in its direct impact on future traveler experiences. As Viking rolls out new tools and refines logistics in 2026, agents like Heather bring firsthand knowledge of cultural programming, timing strategies, and operational enhancements back to the travel community. This ensures that travelers receive accurate preparation guidance and can maximize their experiences in complex destinations like China, where coordinated logistics are essential for navigating archaeological sites and cultural landmarks efficiently.

Curated from 24-7 Press Release

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FisherVista

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