White Glove Insurance, a boutique personal lines insurance agency known for its Ritz-Carlton-level service and technology integration, has announced two significant certifications: Great Place to Work Certification and an A+ rating from the Better Business Bureau (BBB). The company achieved a perfect 100% employee approval rating on the Great Place to Work survey, a notable feat for a firm founded in December 2025.
The Great Place to Work certification is based on employee feedback, measuring trust, pride, and camaraderie in the workplace. Achieving a 100% approval rating means every employee affirmed the company's culture, a rare distinction that underscores the agency's focus on employee satisfaction and professional growth. Ty Crockett, Founder and CEO, emphasized the importance of this recognition, stating, "Our team is the foundation of everything we do. The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients."
Simultaneously, the BBB A+ accreditation reflects White Glove Insurance's adherence to ethical business practices and customer-centric operations. The BBB's evaluation process involves assessing transparency, complaint resolution, and overall customer satisfaction. This top-tier rating indicates that the company not only meets but exceeds industry standards for reliability and integrity. Crockett added, "The BBB A+ rating is not just a badge—it's a promise to our clients. It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards."
These certifications are particularly significant for a new entrant in the insurance industry, where trust and reputation are paramount. For consumers, the BBB A+ rating provides assurance of the company's commitment to resolving issues fairly, while the Great Place to Work certification suggests that employees are engaged and motivated, which often translates to better customer service.
White Glove Insurance operates on a salaried producer model, which eliminates conflicts of interest and allows advisors to focus solely on client needs. The agency serves clients in Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina, leveraging proprietary technology and strategic carrier partnerships. Its retention strategies include personalized touches such as handwritten notes and quarterly check-ins, aiming to achieve retention rates well above industry norms.
The combination of these certifications positions White Glove Insurance as a credible and employee-friendly option in the personal lines market. As the company expands its footprint, these credentials could serve as a competitive differentiator, attracting both top talent and discerning customers who value ethical conduct and high-quality service.
For more information about White Glove Insurance, visit www.whitegloveinsurance.com.
