GENESEO, N.Y. – Matthew Sharman, team leader of The Sharman Team at Real Broker NY LLC, has earned three honors in the 2026 RateMyAgent Awards: Agent of the Year for Livingston County, Agent of the Year for Conesus Lake, and a Top 10 Agent in New York State. These awards, determined by verified client reviews tied to completed transactions, highlight a shift in how real estate professionals are evaluated—prioritizing client satisfaction over raw sales numbers.
The RateMyAgent Awards, launched in the U.S. in 2021, are brokerage-agnostic and rely on client feedback from actual deals. This means Sharman's recognition stems from the experiences of buyers and sellers who worked with his team, not just the volume of properties sold. According to the program, this approach provides a more accurate reflection of an agent's service quality and client care.
Sharman's expertise lies in waterfront properties across Conesus Lake, Honeoye Lake, Silver Lake, and the western Finger Lakes, as well as the greater Rochester market and the GLOW region (Genesee, Livingston, Ontario, Orleans, and Wyoming counties). His practice focuses on the intricate details that differentiate waterfront properties: usable frontage, water depth, lake bottom composition, lot orientation, dock condition, and shared-access agreements. This meticulous attention to detail is crucial for buyers seeking the right property.
“These awards are decided by clients, not by a spreadsheet, and that is what makes them mean something to me,” Sharman said. “Every review behind them came from someone who trusted our team with a decision that mattered – a family buying their first place on the water, or a seller letting go of a cottage that has been in the family for forty years. Getting that right takes local knowledge and a lot of homework.”
Sharman, born and raised in the region, works alongside his father, who has been a licensed agent for five decades. This continuity provides a long-term perspective on how the western Finger Lakes market has evolved and how historical factors influence current property values. “Buyers on Conesus Lake are more selective than they have ever been,” Sharman added. “They deserve someone who can tell them exactly what they are buying, down to the foot of frontage.”
The significance of these awards extends beyond individual achievement. In an industry where agents are often ranked by sales volume, RateMyAgent's model emphasizes customer experience. For consumers, this means they can identify agents who have demonstrated high satisfaction in real transactions, offering a more trustworthy basis for selecting representation. For the real estate industry, it encourages a focus on service quality and client communication, potentially raising standards across the board.
As the housing market becomes increasingly competitive, especially in desirable lakefront areas, the importance of verified reviews cannot be overstated. Sharman's recognition, based on the voices of his clients, serves as a testament to the value of local expertise and personalized service. His team's success illustrates that in real estate, the most meaningful metric may be the trust and satisfaction of those you serve.
For more information about Matthew Sharman and The Sharman Team, visit their website at The Sharman Team. To learn more about RateMyAgent and its awards, go to RateMyAgent.
